Author: Bojana Vojnovic

Bojana is a content strategist with a finger on the pulse of the world of Messenger chatbots. She heads up the content strategy for Chatfuel, the leading no-code chatbot platform for Facebook, Instagram, and Messenger, and has overseen its growth from zero to 100,000 plus monthly visits. Follow her on Twitter @mss_bojana.

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By bojanavojnovic published November 5, 2020

How to Do Chat Marketing: 6 Experts Reveal Their Secrets [Examples]

While chatbots are common customer support tools, they are also an underrated marketing tool.

Average email open rate in 2020? It’s  21.33% across all industries, according to Mailchimp. Average Facebook Messenger open rate? Close to 80%.

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