Author: Andrea Fryrear

Andrea is the co-founder of AgileSherpas, an Agile marketing training, coaching, and consulting company that helps marketing leaders transform their departments using Agile ways of working. Her forthcoming book, Mastering Marketing Agility, is a detailed roadmap for adopting Agile marketing. Andrea geeks out on all things Agile via LinkedIn.

By andrea-fryrear published June 29, 2023

Use These 3 Agile Fixes To Keep Your Marketing Operations Humming

Marketing processes act like your car’s engine. If you neglect them long enough, they sputter and eventually stop running.

You don’t think about how you work as long as marketing efforts progress. Unspoken rules and unwritten assumptions govern how things are done.

Sometimes, the proverbial check-engine light comes on. You stop for a minute, make a quick fix, and get on your way. But mostly, you race from one campaign to the next without thinking about what’s happening under the hood.Continue Reading

By andrea-fryrear published January 21, 2021

5 Agile Marketing Values to Sharpen Your Content Process

Updated Jan. 21, 2021

I recently spent several hours of a Sunday afternoon making homemade pasta, a remarkably messy activity that gave me a deep appreciation for the complexities behind a simple strand of spaghetti.

I had no idea there are multiple kinds of flour to use in almost infinite combinations, depending on the type of pasta you’re after.

For many marketers, our relationship with content is much the same.

We happily employ the products of content marketing without really understanding the intricate dance that led to their creation. Even those of us responsible for a step or two in that process lack a comprehensive, end-to-end view of content creation.Continue Reading

By andrea-fryrear published June 16, 2020

Break the Content Team Rules to Turn Anarchy Into Agility

Move away from outdated rules and tired processes with an Agile approach that will keep your team members highly focused and functional – and keep everyone else from blocking their progress.

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By andrea-fryrear published April 30, 2019

Try These 5 Agile Marketing Values to Sharpen Your Content Process

I recently spent several hours of a Sunday afternoon making homemade pasta, a remarkably messy activity that gave me a deep appreciation for the complexities hiding behind a simple strand of spaghetti.

I had no idea there are multiple kinds of flour you can use in an almost infinite number of combinations, depending on the type of pasta you’re after.

For many marketers, our relationship with content is much the same.

Continue Reading

By andrea-fryrear published March 9, 2018

Do Agile Marketers Wear the Quality Content Crown?

agile-marketers-wear-quality-content-crown

Now that we’ve officially declared quality victorious over its long-time nemesis quantity, I’d like to propose that we also retire the well-worn phrase, “Content is king.” Instead, I’d like to propose a new alliterative truth: “Quality is queen.”

But how do we make it happen? In an interesting (and somewhat counterintuitive) twist, it turns out Agile marketing teams may have a good answer because they are more likely to prioritize quality than their traditional or ad-hoc process counterparts, according to results from AgileSherpas’ recent survey of marketing teams.

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By andrea-fryrear published September 1, 2017

Setting Content Free: How Health Catalyst Gets Results With Ungated Content

setting-content-free-health-catalystEditor’s note: Paul Horstmeier is a finalist for 2017 Content Marketer of the Year. We will be sharing insight from all CMY finalists in the blog before the winner is announced at Content Marketing World this month.

For many content marketing teams, the email subscriber count is a pivotal measure of success. After all, a quality email list is a vital component of a high-functioning modern marketing department.

And, traditionally, you get more subscribers by putting enticing resources behind an email gate. In other words, you require someone to provide their email address to access something of value.

But when Paul Horstmeier took over as senior vice president of marketing for Health Catalyst, he couldn’t follow this typical content marketing script. The health care audience is historically skeptical of marketing, he says, so he wanted to give them an experience that didn’t feel like marketing.

Continue Reading

By andrea-fryrear published August 24, 2017

How SecureWorks Took Content Strategy From Guesswork to Game Changing

secureworks-content-strategy-guessing-game-changing

Editor’s note: Kira Mondrus is a finalist for 2017 Content Marketer of the Year. We will be sharing insight from all CMY finalists in the blog before the winner is announced at Content Marketing World this September.

Mediocre content marketing is often built on the shaky foundation of assumptions and generalities. Creating detailed personas and accurate buyer journey maps takes time, effort, and resources, and often it seems easier to skip those steps and dive straight into writing generic blog posts.

Poor targeting, however, delivers poor results, as Kira Mondrus, SecureWorks’ director of global marketing, knew when she joined its team in 2014. Unwilling to commit to content marketing without personas, journey maps, or useful attribution data, she set about building a firm base from which to work.

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By andrea-fryrear published August 16, 2017

A Content Success Story: How FedEx Operations Now Delivers a Better Customer Experience

drew-bailey-content-marketer-year-finalist-fedex-content-operationsEditor’s note: Drew Bailey is a finalist for 2017 Content Marketer of the Year. We will be sharing insight from all CMY finalists in the blog before the winner is announced at Content Marketing World this September.

Redundancies, overlaps, and a general lack of communication kept good content marketers from delivering a better content experience for FedEx customers.

Drew Bailey wanted to change that when he took the reins of content operations at the company. “My team’s job is enablement,” says FedEx’s manager of content strategy and curation. Continue Reading

By andrea-fryrear published July 28, 2017

Zendesk Shares Keys to Creating an Outrageously Successful Brand Publication

zendesk-keys-successful-brand-publicationEditor’s note: Monica Norton is a finalist for 2017 Content Marketer of the Year. We will be sharing insight from all CMY finalists in the blog before the winner is announced at Content Marketing World this September.

Many brands struggle to stay out of the spotlight in their content. They begin with good intentions to quietly wait in the wings, but over time the brand creeps back to center stage.

Zendesk, however, created a publication that hardly includes the brand. Its newest property, Relate, is all about improving professional relationships. In a growing library of content – articles, podcasts, print magazine, and in-person event – the SaaS company’s customer service product rarely makes an appearance.Continue Reading

By andrea-fryrear published July 14, 2017

How REI Is Unlocking the Power of Long-Form Video

content-marketing-year-finalist-rei-paolo-mottolaEditor’s note: Paolo Mottola won 2017 Content Marketer of the Year. We share insights from all CMY finalists in the blog before the winner is announced at Content Marketing World.

With Mark Zuckerberg recently identifying video as a “mega trend” with the same game-changing potential as mobile, the race is officially on for marketers to add video to their content mix.Continue Reading

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